Shipping policy

Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with [Your Brand Name]. We are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During sales, festivals, or high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 4–7 business days
Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free Shipping on eligible orders (if applicable).
Shipping charges, if any, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email, SMS, or WhatsApp containing your tracking details.

Delivery

Please ensure that the shipping address and contact number provided during checkout are accurate.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Cash on Delivery (COD)

If Cash on Delivery is available:

COD availability depends on your location.
We reserve the right to disable COD for certain PIN codes or orders.
Refusal of COD orders may affect eligibility for future COD purchases.

Delayed Shipments

While we aim to deliver within the estimated timeframe, delays may occur due to:

Weather conditions
Natural disasters
Public holidays
Courier network issues
Government restrictions
High order volumes

We appreciate your patience in such situations.

Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

Please do not accept the package if possible.
Contact us within 48 hours of delivery with your order number and clear photos/videos of the package.

We will investigate the issue and provide an appropriate resolution.